Why is government unable to reap the same benefits as business, which uses technology to lower costs, please customers and raise profits? The three main reasons are lack of competitive pressure, a tendency to reinvent the wheel and a focus on technology rather than organisation.
Lead article: Technology and the public sector. Government offline
Special report: Technology and Government
Εναλλακτικός τίτλος του post: Γιατί το σουβλατζίδικο της γωνίας είναι πιο σύγχρονο από τα νοσοκομεία της πόλης
